Call Recording allows you to capture inbound and outbound conversations, giving you the ability to record, encrypt and securely store these in the Cloud

Capturing and securely storing conversations

Whether you need to record calls for quality and training purposes, evidential or regulatory needs – our solution has all the functionality of traditional call recording systems with the added benefit of being scalable to meet your business requirements. Meaning there is no need to worry about further investments in new equipment.

  • OPEX model – with no upfront costs, our leasing model includes the cost of the recorder in your monthly bill
  • Equipment is kept up to date - with no additional expenditure required
  • Fixed monthly price – no hidden or unexpected costs
  • Unlimited scalability – ability to offer call recording as standard to all users
  • Extensive and encrypted storage – in an unlimited capacity AWS platform
  • Flexible storage terms – from 60 days to 7 years

GDPR aims to protect a person’s personal data. Call recordings containing Personally Identifiable Information (PII) fall under the scope of GDPR. PII can range from a name, telephone number, email address to sensitive information such as bank details or health issues. There are a number of call recording options available to your business.

Options

We have chosen to partner with Dubber, market leaders in call recording technology. Dubber are experts in in SaaS call recording with high profile clients all over the world. Our Call Recording packages are GDPR and MiFID II compliant.

Standard Call Recording

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Microsoft Teams Call Recording

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Options

We have chosen to partner with Dubber, market leaders in call recording technology. Dubber are experts in in SaaS call recording with high profile clients all over the world. Our Call Recording packages are GDPR and MiFID II compliant.

Standard Call Recording

Get in touch

Microsoft Teams Call Recording

Get in touch

M247 solution use cases

We have created a series of examples to show how adopting a cloud based solution can help businesses replicate an office experience from any location, and how they can make this transition seamless.

More businesses than ever are operating remotely, the ability to provide flexible telecommunication services is key to business continuity. Discover how your business can easily adopt a new cloud based solution with the support of M247 and Dubber.

Call Recording Remote Working

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Voice AI Remote Working

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Call Recording Remote Working

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Voice AI Remote Working

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