We invest in building long-term business partnerships, based on honesty and transparency. As we believe there is no other way to do business
NPS Scores
We are proud to say we have an above average Net Promoter Score (NPS). Here are a few of the most recent comments that customers have left.
10 / 10
Very prompt service from your engineer, thank you very much.
— Bev Davis, Totally Local Company Limited
10 / 10
Always a quick response and any request actioned efficiently.
— Amanda Harrison, Lavish Alice
10 / 10
Job done quickly and good
communication throughout.
— Carl Pickavance, Medicines Discovery Catapult Ltd
10 / 10
Job dealt with promptly and kept updated on progress. Communication excellent which is very important.
— Paul McBride, Trafford Council
10 / 10
Really helpful and friendly
service. Highly recommend.
Thanks again!
— Craig Gilliver, Curveball Solutions
10 / 10
A prompt and helpful
response, thank you.
— Philip Reely, Oldbury Grange Nursing Home
What our customers are saying
Behind every review is an experience that matters, here are some of the reviews our customers have left about us on Google.
"Excellent service from all those involved. Couldn't have been more helpful, accommodating or patient. Gave me the exact info when I needed it. Prompt replies. Honestly, really, really impressed. Thanks everyone!"
— Roger Williams, Elite Group
"Good technical support. Operative was professional, efficient and willing to assist."
— Trudy Essien, The Sully Partnership Ltd
"M247 have consistently provided a high level of service and have always responded quickly and appropriately to any support issues."
— Eddie Wright, Foreman Roberts
Customer case studies
We are proud to work with a wide range of customers from small local businesses, multinational corporations to public sector organisations. Each and every customer have their own very different set of technical needs and support which underpins their own IT infrastructure and digital transformation strategy. Here are just a few of our customer success stories that showcase the wide array of industries and sectors we work within and how we go the extra mile to support our customers.
No one could have anticipated the events of 2020. It was imperative we worked with a technology partner who could move quickly with us and support our goal of ensuring our loyal season ticket holders could continue to watch live matches. M247 quickly understood the issue and what was required, implementation was straightforward, and the support received fantastic. What’s more we now have an infrastructure that is flexible and can scale with the club’s growth.
Implementing a solution of this scale was hard work, but the team at M247 worked in collaboration with us every step of the way. The solution we have now is a complete tick list of best of breed technologies, giving us the confidence that we could continue to function in any scenario. Meaning we can also focus our daily efforts into improving our products and services for customers rather than worrying about ‘what ifs’.
Guaranteeing the necessary bandwidth to enable replication and transfer between our 2 main sites had been something of an issue, our previous supplier struggled to deliver. M247 implemented a hybrid cloud solution that utilised existing servers, reduced costs and guaranteed 100% uptime.
