Enhance your customer experience with outstanding communication capability with our cloud-based contact centre solutions
We provide supervisor and agent licences for businesses of all sizes. Whether your needs are for a more traditional call centre environment or an informal contact centre for support functions such as billing, we can create solutions based on your specific contact strategy requirements.
Our advanced call routing makes it easier and faster for customers to contact you. Our call recording and call analytics solutions provide valuable insight into your customer’s experience.
- Advanced routing via intelligent IVR
- Multiple call distribution and queuing options
- Real time visibility of call traffic
- Team and supervisor wall boards
- Agent presence and status
- Call analytics software
- Workflow management capabilities
- Enables agile working
Options
Power users can easily add more features and functions to create a contact centre that rivals the most expensive solutions on the market
Options
Power users can easily add more features and functions to create a contact centre that rivals the most expensive solutions on the market
Technology partners
Sales: 0808 253 6500
Support: 0161 822 2580
To find out how our technology can transform your business get in touch