November 2021

10 / 10

Excellent, timely and comprehensive response. Great service, and the ticket management portal is very good as well.

Neil Burdess, Panopto EMEA Ltd

October 2021

10 / 10

Great response - understood my issue, and got it resolved in a timely fashion, much to my relief. Thanks.

Steve McMillan, Mersey Rail
10 / 10

Extremely prompt service.

Mike Kay, We Fit Any Furniture Limited
10 / 10

Remote hands request was completed as requested without any problems - saved us a 3 hour round trip!

Rob Lees, Panacea Logic
10 / 10

Quick response & successful resolution.

Steve Irvine, Pierhead Housing
10 / 10

No issues at all raising a request for a colleague to access the DC. Smooth, prompt and efficient. Thank you.

Amanda Hearns, Cetus Solutions Ltd
10 / 10

Always excellent, prompt, professional service.

John McGhee, CityFibre Ltd

September 2021

10 / 10

Kind thanks Declan for your empathetic consideration, competence and authority in resolving this matter. Your work on this case is a commendable example of how to communicate and demonstrate to customers that a case is being taken seriously and that every effort is being made to resolve it. Thanks again for your expertise diligence and commitment, you are a credit to your team and the business 10/10.

Namor Walker, Shapesmith Ltd
9 / 10

Really helpful to diagnose the issue and come to a solution.

Richard Round, The Environment Partnership
10 / 10

Helped us troubleshoot and identify the problem, and when found, rectified it by applying new limits to one vlan/vrf, upon request. Many thanks again.

Kevin Lindsay, Mersey Rail Electrics

August 2021

10 / 10

Fast helpful and complete response, many thanks!

Tim Middleton, Cry Havoc
10 / 10

Very efficient and helpful, knowledgeable.

Noel Crossley, GH Elias

June 2021

10 / 10

As usual, really fast response and kept me informed of the investigation and end solution. Thanks again.

Kevin Lindsay, Mersey Rail Electrics 2002 Limited
10 / 10

James Riley was very helpful and got to the bottom of the problem.

Jamie Johnson, Touchstone Leeds
10 / 10

Rob was able to check the issue and report that it looked to be a fibre issue. He did ask that I went to the office to check the equipment but as soon as he found out that the problem was affecting more than just our connection he called back to advise that there was no need for me to check the equipment thus saving me a trip to the office.

Eddie Wright, Foreman Roberts Consulting

May 2021

10 / 10

Always a quick response and any request actioned efficiently.

Amanda Harrison, Lavish Alice
10 / 10

Really helpful and friendly service. Highly recommend. Thanks again!!!

Craig Gilliver, Curveball Solutions
10 / 10

Job done quickly and good communication throughout.

Carl Pickavance, Medicines Discovery Catapult Ltd

April 2021

10 / 10

Request handled quickly and efficiently.

Kevin Allaway, Gardners Books Ltd
10 / 10

Fast response as usual, great support.

Alex Derbyshire, Charterhouse Voice & Data Limited
10 / 10

Great assistance from Anders. Very helpful and informative.

Steven Curran, PH Media Group

March 2021

10 / 10

Great service response was quick, helpful and friendly.

Ian Nixon, Great Places Housing Association
10 / 10

Excellent job.

Simon Britton, Access To Music
10 / 10

Very helpful and fast support.

Daniel Miu, Assembly Managed Services Ltd

Sales: 0808 253 6500

Support: 0161 822 2580

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