Make contact centres and omnichannel capabilities easy with M247 and Geomant, whose partnership enables seamless collaboration and customer experience
Geomant are a contact centre solutions provider with a global presence spanning across 4 continents.
Their offering enables businesses to unify their customer experience by easily integrating omnichannel capabilities with the Microsoft UC platform.
Geomant are a systems integrator and a software vendor with over two decades of experience in contact centre software, technology platforms and communication apps. As such they are a renowned and reliable partner for UC services and custom integrations for businesses of any size.
The importance of working with Geomant
Geomant’s expertise and market insight allows M247 to provide businesses with extensive contact centre capabilities for Microsoft Teams. Working in partnership, together we help organisations communicate with customers via multiple channels including phone, social media and online. Helping improve experience and satisfaction for both customers and support-based employees.
Our partnership with Geomant enables us to create bespoke solutions for our customers based upon their specific contact strategy requirements, business size and/or location.
What are Geomant’s key features?
- Avaya and Microsoft Certified
- Microsoft TAP/Teams Partner Community member
- Innovative Software Development
- System Integrator, Professional Services & Support
“Geomant’s contact centre knowledge and long partnership with Microsoft has enabled us to build a solution that complements Microsoft’s flagship UC solution, Teams. Using the Teams infrastructure, we have added multiple inbound and outbound interaction channels to extend collaboration beyond the enterprise” - Geomant’s CEO, Ákos Vécsei
Sales: 0808 253 6500
Support: 0161 822 2580
To find out how our technology can transform your business get in touch