Contact centres: Adopting an omnichannel approach to customer communication
As the COVID-19 crisis continues to enforce business change and impacts upon the economy, we take a look at how companies are harnessing a move… Read More
As the COVID-19 crisis continues to enforce business change and impacts upon the economy, we take a look at how companies are harnessing a move… Read More
Sounds a bit over the top – but every business should ensure they know their RTO and RPO, because these crucial seconds, minutes and hours… Read More
Stewart Crabb, M247 Account Director is a long-standing member of our sales team, working with our customers to find the best solutions for their business. Read More
International Women in Engineering Day (INWED) takes place annually on 23rd June. This awareness campaign celebrates the outstanding achievements of women in engineering around the… Read More
In a recent article written for We Are Tech Women M247 CEO, Jenny Davies, talks about the great strides taken in the last… Read More
IT provision can often be a source of frustration for time-poor businesses. In the fast-moving technology landscape, business IT infrastructure and supporting ecosystems need to… Read More
Nathan Hardman, M247 Support Manager and his team look after our suite of connectivity products. Supporting customers with wireless radio technology, fibre and DSL circuit… Read More
This year’s Mental Health Awareness Week focused on the power of kindness, which feels more important than ever when so many are coping with and… Read More
Unified Communications (UC) were enjoying a growth in popularity even before the COVID-19 crisis hit. Now, with remote working at unprecedented levels, the adoption of… Read More
The COVID-19 pandemic has… Read More