In today’s always-on multichannel world, customer service expectations are expedited. Customers expect an immediate response via the channel of their preference. For businesses the reality of bringing this to life is a complex network of various systems which are tied (loosely) together in such a way that it hinders the delivery of the customer experience.

M247 offer a cloud-based contact centre solution which fully integrates into Microsoft Teams and allows business the attain a true single view of the customer in one platform, offering customers a seamless experience.


Customer service expectations have never been higher. Many businesses are juggling various systems and struggling to manage all of the channels of communication at their disposal, preventing them from delivering the high standard of service that their customers expect. 

Businesses need to be able to manage their calls easily and have access to a platform that gives a single view of their customer. 

M247’s cloud-based Contact Centre solution is fully integrated into Microsoft Teams. Our focus is on connecting all of your communication channels, giving your customer a seamless experience across all platforms. 

Our solution puts your customers in control, giving them the flexibility to reach your teams wherever they are, using methods of communication that suit them. 

When you adopt M247’s Contact Centre for Microsoft Teams, you are on a digital journey to improve your team’s satisfaction and customer loyalty.  Contact us today and we’ll help you find a solution that’s right for both you and your customers.

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