Customer Success Stories

Shein UK


Industry

Retail

Solution

Leased Line

Location

Manchester, England

Our Client


Shein UK, a leading global online retailer specialising in fast fashion, operates in over 150 countries with a workforce of more than 10,000. Reliable connectivity is essential to their operations, ensuring seamless communication, online transactions, and an exceptional customer experience. To meet these demands, Shein UK selected M247 as a trusted connectivity partner for tailored, dependable solutions.

The Challenge


Shein UK required a 1 Gbps leased line for their flagship Manchester office within an accelerated timeframe—far shorter than the industry-standard 45–90 days. As the site was located in an M247 Enabled Building (MEB), the challenge was to implement high-performance connectivity without delays from third parties or excessive construction costs.

"M247 were able to provide our office with a fast internet link when some of the legacy providers struggled. From our initial contact with them through to delivery the process was efficient and well managed. I could not be happier with the service they provide, and the speed of the link is as advertised!"

Bill Ryan Director Enterprise IT EMEA

Customer Goal


The primary goal was to achieve reliable, dedicated connectivity within weeks to support critical operations at their Manchester distribution site. Seamless communication and uninterrupted service were crucial for maintaining efficiency across their global network.

Our Solution


M247 leveraged its extensive network of over 100 M247 Enabled Buildings across Manchester to provide Shein UK with rapid access to a dedicated leased line connection. Our UK-based engineers and 24/7 Network Operations Centre (NOC) delivered an end-to-end solution free from third-party delays. This bespoke approach ensured Shein UK could focus on their business objectives with confidence in their connectivity infrastructure.

The Result


Rapid Deployment: Connectivity delivered in under [exact timeframe]—weeks instead of months.

Exceptional Reliability: Supported by an industry-leading NPS score of 62. 24/7 Support: Round-the-clock monitoring and assistance from our UK-based NOC.

Scalable Solution: Fully managed connectivity designed for long-term growth.

Operational Efficiency: Seamlessly supports all mission-critical applications and communications.

 

Shein UK now benefits from a robust, high-speed connectivity solution, enabling them to meet the demands of their fast-paced global business with confidence.

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