Truth Creative

Background

Founded in 2006, Manchester based brand and creative agency Truth, was created with a vision to offer its clients both straight-talking and straightforward brand solutions.

Truth operates across a whole host of local, national and international brands with clients including Wyevale Garden Centres, Renshaw, Shaws of Darwen, GC Aesthetics, Newcastle University London and Herbal Essentials, providing the best creative solutions through their core disciplines, including brand identity, design, public relations and social media. Their impressive and diverse list of clients has been built up by producing effective brand strategies, intelligent communication campaigns and beautifully crafted design solutions.

The Challenge

As an agency who works online 24-7, good connectivity is essential. Jo Scott, Co-Founder and Managing Partner at Truth explains, “We are in constant communication with our customers, we have tight deadlines to hit and need a robust infrastructure to support this. If our connectivity fails then so would our productivity and we would not be able to deliver for our customers.

“We work to short time frames and deadlines and our existing connectivity kept failing and letting us down and we didn’t want to let our customers down. If our business was offline, even just for an hour, the costs would be enormous. We were in a constant battle with the fibre connectivity and needed to find an alternative solution that could keep up with us.”

The Solution

Jo continued, “We came across M247 when we were on the hunt for a new, alternative solution. Their wireless connectivity was the best and only real solutions for us.”

M247 provided Truth with an uncontended wireless leased line. Delivering a constant and reliable connection to the company backed by industry leading 24-7 support. M247’s wireless leased lines offer all the benefits of fibre, such as low latency and high availability but with a host of other added benefits such as scalability and flexibility.

“M247 could provide us with a simple process with no hassles on install and they were able to get us up and running within our own tight deadlines.”

The Benefits

The uncontended wireless connection offers Truth the opportunity to change and adapt their connection as they need and when their business grows. The solution is easily scaled up or down depending on the requirements and the flexible nature means that an office relocation would be possible without any downtime.

Jo finished, “M247 have provided us with an excellent service, from initial installation straight through to day-to-day support, everything is dealt with professionally and promptly. They are really flexible to our needs and constantly check in to see that everything is ok, not that they need too.

M247 handle everything for us so we don’t have to worry and can get on with our jobs and deliver an excellent service to our customers.”