Gardners Books

 

Background

Established in 1986, Gardners is one of the leading international wholesalers of books, eBooks, music and film. They work with multi-channel retailers worldwide, both online and on the high street, to supply physical and digital products.

Since the company’s start they have gone from strength to strength and the family owned and operated company services thousands of accounts worldwide. A major part of the company’s success has been their constant investment in innovative technology and employees. Many of the major developments in book wholesale, supply and e-commerce have been developed and introduced by Gardners, something which they strive to continue.

The Challenge

Gardners set themselves as leading the way with innovative new ideas, including ordering systems, website solutions and within their digital warehouse. The IT infrastructure is core for the day-to-day running of the business.

Kevin Allaway, IT Manager at Gardners has been working and developing the company’s IT for the last 20 years, he explains, “We are a national business working 24 hours a day, our business never switches off and neither does our technology. We have our own infrastructure and datacentre but we needed another location which would just be as good as ours on security, connectivity and support.

Gardners’ headquarters is located in Eastbourne where they have their own datacentre used for their warehousing system. They wanted another secure location to host their own servers for their white labelled and wholesale customers.

The Solution

“When it came to choosing a new datacentre for our servers we needed to find one that would be as secure and connected as our own datacentre. Whilst at the same time being environmentally friendly and cost effective.”

M247’s colocation solution offers the best highly reliable and high capacity network services. They use the highest standard technologies which are carefully monitored in a multi-tier environment to ensure the best stability, security, speed and uptime.

The service provided can be tailored to suit the customers exact requirements and with Gardners this was essential.

“We had very specific requirements when it came to the set up and the kit, it was essential that we worked with a company who would be able to do exactly what we needed. Not only were M247 able to do this but they advised on an alternative solution for our requirements which was resilient and reliable and did everything that we needed.”

M247 can guarantee secure facilities along with an industry leading quality management system and support function. Also, with a PUE of <1.2 achieved by an advanced eco-friendly cold aisle containment system, M247’s datacentres rate among the greenest and most efficient in Europe.

The Benefits

M247 offer a range of packages to suit their customers’ needs, all backed up with 24/7/365 physical on-site access and 24/7/365 remote hands services. Their on-site team is skilled in migration planning and on site engineering. Along with 80Gbps of live internet connectivity guaranteed security and power their customers don’t need to worry about a thing.

“The support provided is really top notch, we have had so few problems and when we have the response has been prompt and the issue no matter how big or small have been sorted out straight away. The security of the facility is industry leading and we really get full genuine power.”

Kevin finished, “M247 have been really flexible to our needs and requirements, from implementation to the day-to-day business as usual, we have everything we need with the M247 datacentre, I really can’t fault it at all.”