ASK4

Our partner

ASK4 was founded in 2000 when Managing Director, Jonathan Burrows, identified an opportunity to use business-class telecommunications infrastructures to deliver high performing internet services in multi-tenanted buildings. ASK4 began life in the private rented sector but then quickly established an enviable reputation in the student market, delivering super-fast managed broadband and WiFi services for both university-operated and private purpose-built student accommodation.

The challenge

An increased demand required an improvement in high performing internet services. ASK4 recognised that no two business are the same, especially with their expansion from the private rented sector to the student market. They needed to find a robust solution from a provider who could guarantee the high-speed internet needed.

Key points

• Reliable, high-speed internet services to fit customers’ requirements precisely.
• Flexibility and reliability
• Reduce the order-to-revenue time

Our solution

ASK4 started working with M247 in 2010. Group Commercial Director, Jon Thornhill, spoke to us about the partnership.

“Demand is greater than ever for reliable, high-speed internet services and these services need to fit our customers’ requirements precisely. We need to be flexible since no two businesses have the same exact requirements and we needed to work with someone who could be flexible to our needs and our customers’ needs.”

ASK4 chose M247 because the delivery of their solutions differed from any other provider and was exactly what they were looking for. “We regard M247 as the default provider for radio based-services in the UK.” Jon continued, “It is also refreshing to find a likeminded partner in the sector who prioritised on time-service delivery and customer service.”

M247’s unique solutions equip ASK4 with a genuine alternative to traditional providers’ products and services. The solutions deliver flexible, reliable services to their customers as well as significantly reducing the order-to-revenue time.

The result

Today, ASK4 provides managed wired and wireless internet, IPTV, VoIP telephony and other value-added services to over 150,000 users across 400+ sites in the UK and Europe. Both ASK4 and M247 share the same core values, which means when working together they can guarantee that customers will always be getting the best service and solution. When choosing a provider M247 was a clear choice for ASK4.

“The service M247 provide forms a key part of our connectivity portfolio and strategy for connecting sites in a predictable, managed way. We have found the team to be a professional, reliable, honest and competent partner, delivering as promised, on time.” Jon finished, “We are dedicated to delivering a valuable, innovative and quality service for our customers and M247 helps us achieve this.”

ASK4 continues to expand year-on-year. Their first sites went live in Europe in 2015 and they continue to develop ground breaking services for multi-tenanted buildings, enabling operators to provide a managed internet service that will need the connectivity expectations of their multi-WiFi-device owning tenants.