Global connectivity and cloud services provider M247 has lived up to its people first ethos and created an industry leading innovation team, comprising a selection of existing employees and new recruits, to drive its product and service strategy.
The 9-strong team based at the company’s Manchester HQ, brings together solutions architects and product managers– a unique approach within the industry and one that has eliminated silos from within the business, allowing the company to refine, evolve and develop solutions that satisfy the complete customer need.
Speaking about the new team, Greg Hudson, Head of Technology said, “Historically, like every other business in our sector, solutions architects and product managers worked separately which narrowed their focus and reduced the opportunity for collaboration. By uniting these two teams, it means that we can harness individual expertise whilst joining forces to not only respond to customer demand but also innovate and move ahead of the demand curve to further advance our offer to the market.
“The people who form part of this team are a hand-picked group of highly experienced, experts who are used to working with C-Level decision makers and are not afraid to break down barriers and bring innovative thought leadership to the table for the benefit of the company and our customers.
“In such a fast-paced industry, it is vital to have a team like this at the centre of your organisation with a continual eye on the roadmap and continuing to innovate for the future and we know our customers can only benefit from these advances and the comprehensive 360 degree solution that we provide to them.”
New appointments to the Innovation Team include Nathan Carroll, Cloud Solutions Architect, David Palmer, Network and Security Product Manager, Auzzam Chaudri, Cloud Product Manager and Karthik Ramiya, Voice UC&C Solutions Architect. They have been joined by existing employees Chris Beswick, Network Solutions Architect and Customer Solutions Architects Geoff Campos and James Smith. Further appointments will also be made to the team in the new year.