Jenny Davies joined M247 in 2016; became Operations Director in 2017 and was appointed CEO in 2018. Jenny brings a wealth of experience to M247 having managed large customer service delivery operations in regulated environments; spending over a decade in regulated utilities and then moving into the telecommunications industry. Before M247, Jenny was a senior leader in Openreach, the regulated division of the BT Group, where she led large operational teams, was latterly involved in the rollout of superfast broadband and led the operational readiness team trialling and rolling out new products such as G.Fast. Prior to BT, Jenny was an Operations Director at FTSE 100 Water Company United Utilities where she had spent 12 years in various leadership roles. Outside of work Jenny likes to travel, exercise and spend time with her young family.