Rich Joined M247 in June 2022 as Chief People Officer.

He has a wealth of experience across several business sectors, including retail, technology, consultancy, and professional services and has navigated organisations through high growth, M&A, turnaround & divestment.

Rich joined us from another PE backed outfit, where he delivered transformation alongside 400% headcount growth over a 3.5-year period, for a global professional services business.

Upon joining M247, Rich overhauled our International structure to create better support mechanisms and development opportunities at all levels for our workforce, this also enabling better sales and support solutions for our customers. Rich has created an unparalleled culture here at M247, with employee engagement at an all-time high (ENPS +18), employee attrition at an all-time low (Sub 1%), plus we have recently been awarded position 56 in the UKs 100 Most Loved Workplaces 2023.

We are excited to see how Rich’s People Plan continues to unfold in the coming years as we uphold our efforts to remain the employer of choice in our sector.

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