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M247 has provided Stephensons with a full MPLS solution across all of their UK sites.

The MPLS solution offers Stephensons a fully managed network with complete visibility and monitoring, it has its own in-built resilience and is easily scalable should the company’s requirements change. M247 provides a guaranteed SLA which includes a 4-hour fix for wireless connections.

Background

Stephensons Solicitors LLP is a leading UK full service law firm operating from offices across the country, including Manchester and London. Their clients range from individuals to businesses, charities and public sector bodies.

The team at Stephensons bring with it in-depth knowledge and a wealth of experience of dealing with a range of complex legal matters. They provide all of their clients with cost-effective, industry leading legal advice.

The Challenge

Stephensons has seven offices across the country and relies on its IT infrastructure to maintain essential communication across the firm. The business is increasingly moving towards paperless office environments and will become more and more reliant on technology in the future.

Luke Axon, Head of IT at Stephensons explains, “The majority of the work undertaken at the firm is dependent on our IT infrastructure. We were in need of a robust, reliable platform which could connect all of our sites onto the same network”.

“Any failure in our infrastructure would result in downtime which could cause serious reputational damage with our clients as well as having considerable financial implications for the firm.”

The Solution

M247 provided Stephensons with a full MPLS solution across all of their UK sites. This private network connection allows multiple sites to share IP services and data, and prioritises communications between various locations. The solution is delivered and monitored over M247’s high bandwidth core network improving performance levels for all tsites.

Within this wireless and fibre mixed MPLS, M247 provided Stephensons with separate networks for their corporate staff and their guests offering a truly secure and resilient platform for the firm to work with.

This solution is backed up with colocation and a 24/7 fully managed firewall so that Stephensons has the crucial security and backup which is required.

Luke continues: “M247 has delivered a high quality, reliable service which is meeting our business requirements. For us to continue to grow and prosper as a firm we need to ensure we work with the best of suppliers.”

“M247 has allowed us to tailor our connectivity infrastructure Exactly the way we want it to be”.

The Benefits

The MPLS solution offers Stephensons a fully managed network with complete visibility and monitoring, it has its own in-built resilience and is easily scalable should the company’s requirements change. M247 provides a guaranteed SLA which includes a 4-hour fix for wireless connections.

“Stephensons operates from a combination of serviced and owned offices, M247 has confidently dealt with the many different set ups within the firm and always delivered our services within the timeframe we require.”

M247 also offers industry leading 24/7 support so should Stephensons have any problems the issue is dealt with within a quick time span and business will not affected.

“M247’s strength lies in having a strong set of senior engineers on board who can help us with any connectivity queries we have. Any maintenance which is undertaken out of office hours and we are always well informed of this in advance. The M247 team does its utmost to minimise any potential downtime.”

Luke finished: “We have found M247 to be very flexible when it comes to adapting to the daily changes taking place at a busy national law firm and we look forward to continuing our work with them in the future.”