Help & Support

We know it’s important to be able to contact the right team when you need to – here’s how to reach us:

Technical Support Team: Open 24/7/365

  • Call: +4 031 080 0700 (24 hours a day, 7 days a week)
  • Email: to log a support ticket to report faults or make access and service requests
  • Visits: for update requests in relation to ongoing maintenance or network issues

More about our Technical Support Team.


Billing Support Team

For non-technical questions such as account updates, billing enquiries and anything else:

  • Call: +4 031 080 0700 (Monday-Friday, 10.00am – 7.00pm)
  • Email:

Customer Portal is our portal for service and network incidents, plus general maintenance notifications

Network Status

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Sales and Account Management

If you are new customer or existing our expert sales and account management team can help:

  • Call: +4 031 080 0700 (Monday-Friday, 8.00am – 6.00pm)
  • Email:

Sales: +4 031 080 0700

Support: +4 031 080 0700

Email us

To find out how our technology can transform your business get in touch