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24 seconds with Greg Baker, M247 Head of Customer Experience

Posted 09 Oct, 2019

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24 Seconds with Greg Baker, M247 Head of Customer Experience

Transcript:

I look after the technical support teams here are M247. We’re here 365 days a year, 24/7. So I look after that making sure they have the tools, the knowledge and more importantly the training. We’ve got a hosting team, a voice team and a connectivity team. We often know before the customer does that, they’re having an issue. What I love most is being able to help our customers. No day is the same, every day is different, and it changes from minute to minute..