Network Engineer

Department: Operations
Location: Home based, Manchester

Purpose of the role

M247 operates as an internet service provider providing bleeding-edge internet broadband to business customers, built around a sophisticated International network infrastructure that we own and maintain. Apart from our superior products, our core differentiator is excellence in customer service.

Key responsibilities

  • High standard of customer service ensuring the customer’s expectations are met to their specific requirements
  • Configuration and Implementation of low-level designs predominantly Cisco & Fortigate to vendor best practise
  • Proactively manage and support customer solutions
  • Produce thorough documentation with a high level of detail
  • Providing out of hours on-call support on a rotating basis
  • Offsite engineer visits to nearby exchanges/datacentres performing cabling tasks.

Recommended personal attributes

  • Enthusiastic to learn and develop within networking
  • Clearly spoken and confident in communicating both externally/internally
  • Experience with the following devices:  Cisco, Fortigate, and Juniper are essential
  • Understands network topologies and can accurately analyse data
  • Passionate about customer satisfaction through excellent service
  • Attention to detail.


  • Good understanding of leased lines, EAD, VDSL, EoFTTC, and Ethernet (desirable)
  • CCNA or aiming to become CCNA/CCNP accredited or equivalent
  • Proven track record of excellent documentation
  • Knowledge of the OSI networking model, TCP/IP protocols, Layer 2 functionalities STP, dot1q, QinQ
  • Experience within a networking / ISP role working with MPLS technologies.

How to Apply:

Please email your CV and cover letter to

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All applicants, regardless of gender, ethnic background, sexual orientation, age, religion, socio-economic status or any other factor will be treated equally and fairly in the application process.

Sales: 0808 253 6500

Support: 0161 822 2580

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