Data Analyst

Department: BI
Location: Manchester

To support the continued market leading growth rates and ambitious growth plans, M247 are recruiting a data analyst. Reporting to the Insight Manager, you will be responsible for delivering insight that will enable the business to identify and prioritise opportunities for cross/up-selling, new business acquisition and customer retention. The insight provided will support both business planning / strategy evolution as well as sales & marketing execution.

In return we offer up to £20k annual salary, 24 days annual leave plus bank holidays and one extra days holiday for your birthday plus lots of other great benefits.

Key Priorities:

  • Query M247 data warehouse, digital analytics data (including GA) together with the BI toolset to extract insights from internal and external data
  • Design and deliver periodic reporting highlighting trends and monitoring KPIs (automated dashboards)
  • Be able to communicate analysis outputs to sales and marketing teams, along with the wider business
  • Develop a strong understanding of M247 products and propositions
  • Develop insight to understand the key new business target audiences, working with other insight team members and the wider sales and marketing
  • Understand the key patterns in customer life cycles, including acquisition, retention and life timevalue
  • Feedback on processes that need changing to ensure high quality data to support all insight work
  • Analysis of customer information within the CRM system (Salesforce)
  • Deliver insight outputs via data visualisation tools, MS Excel, PowerPoint as appropriate
  • Be inquisitive and innovative – finding new ways to analyse customer or market data, suggesting ways of improving business performance with your findings

Qualifications and Experience:

Essential:

  • Ability to understand complex data sets and interpret into useful insight
  • A high attention to detail, and ability to spot discrepancies
  • Proficient in extracting and analysing data from various platforms (MS SQL and/or MS Access)
  • Strong communication skills
  • Committed to continuous self-development and learning
  • Commercial focus, results driven and analytical with attention to detail
  • Self-motivated with problem solving aptitude and strong organisational capability

How to Apply:

Please email your CV and cover letter to careers@m247.com

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All applicants, regardless of gender, ethnic background, sexual orientation, age, religion, socio-economic status or any other factor will be treated equally and fairly in the application process.

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